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Inflight Service – Enhancing the travel experience
We know shopping is an appreciated part of the travelling experience and can have a significant impact on overall customer satisfaction. The starting point for all of our store concepts is a thorough understanding of the consumer needs combined with the desired store profile requirements of our partners.
As of may 2012, we launched the Holiday Taxfree brand as an umbrella brand for the highly successful pre-order concept offered to our airline customers.
|Inflight Service to be acquired by gategroup|
Stockholm (Sweden), 2 December 2015
gategroup Holding AG (“gategroup”), a global provider of products, services and solutions related to passengers’ on-board experience will acquire 100% ownership of Inflight Service Group (“IFS”) from funds advised by Triton. IFS is a leading travel retail specialist in the European market, focused on airline retailing.
gategroup will incorporate IFS into its current Buy on Board activities and through this create a world leading airline inflight division with the focus on delivering exceptional passenger experiences as well as maximizing revenue opportunities for airline customers. The new Buy on Board division will also be the base for growth of the increasingly important retail concepts on various airlines across the world.
Details around how the acquisition will be executed in view of cooperation with current and future business partners will be communicated later but for the immediate future no major changes are foreseen to take place. Strong measures are being taken in order to guarantee no business interruptions will occur due to the acquisition.
“To have gategroup as the new owner to IFS gives us a unique platform to further develop our business within and outside of the Nordics. We as partners will have the opportunity to manage the whole value chain, develop best-in-class retail concepts and implement these with the business partners we work with. We could not have gotten a better owner in order to drive our business further,” says Lars Löfgren, Chief Executive Officer of Inflight Service.
“We are very pleased to have found a service provider in IFS that shares our focus on innovation and efficiency, with the flexibility to quickly adapt within the ever-changing world of the airline industry and with a common goal to provide the best possible offering to customers. It is a clear step forward in creating the largest Buy on Board operator in the industry, leading commercial innovation, knowledge of customers and technology as well as to accelerate ancillary business generation for the airlines whilst significantly enhancing passenger satisfaction. We look forward to welcoming the IFS employees to our gategroup community and to jointly continuing to develop and deploy advancements in this important retail space,” says Xavier Rossinyol, gategroup Chief Executive Officer.
“We are very pleased to welcome gategroup as new owners of IFS. The two companies fit strategically very well together and the combined business will be able to enhance its customer offering, and be an even stronger partner in helping airlines and other customers delivering ancillary revenues,” says Per Agebäck, Director of the IFS board.
About Inflight Service
The company is a leading travel retail specialist with revenues in excess of SEK 2 billion primarily focused on airline retailing, ferry retailing and the operation of airport shops alongside a small presence in wholesale and retail services.
For further information: www.inflightservice.se
gategroup Holding AG was established in 2008 to build on the core Gate Gourmet airline catering and provisioning business, and to recognize the Group’s evolution into a comprehensive provider of on-board products and services. Its portfolio is designed to meet the fast-changing needs of customers around the world offering end-to-end solutions. gategroup is publicly listed in Zurich on the SIX Swiss Exchange.
For further information: www.gategroup.com
Triton seeks to contribute to the building of better businesses for the longer term. Triton and its executives wish to be agents of positive change towards sustainable operational improvements and growth. The 30 companies currently in Triton's portfolio have combined sales of over €14 billion and more than 60,000 employees. The Triton funds are advised by dedicated teams based in Germany, the Nordics, United Kingdom, Luxembourg, Jersey, Italy and China.
For further information: www.triton-partners.com
Inflight Service announces CEO transition
Stockholm 15 January, 2015
Inflight Service today announced that its board of directors has appointed board member Lars Löfgren as new President and Chief Executive Officer effective immediately. Departing CEO Björn Ulfberg will remain as an adviser to the Inflight Service Group and as an investor in the company.
About Inflight Service
|INFLIGHT SERVICE AND FJORD LINE SIGN AGREEMENT FOR SANDEFJORD-STRÖMSTAD ROUTE|
Stockholm 12 August, 2013
We are delighted to announce that the Norwegian Ferry Line operator Fjord Line has awarded Inflight Service the concession to operate the Tax Free Shop on the Sandefjord (Norway) and Strömstad (Sweden) route commencing in early summer 2014.
Commenting on the agreement, Ingvald Fardal, CEO of Fjord Line says "The importance of the Tax Free Sales to establishing this route is extraordinary and we have found that Inflight Service is meeting the extremely high standards we require from our business partner. I am very excited about the plans we have seen and am looking forward to implementing them with Inflight Service as this new venture is launched during 2014"
John Baumgartner, Business Development Director Inflight Service, who leads the project stated "We are very proud and excited to have been given this opportunity to create and manage one of the best Tax Free concepts in the whole Nordics, a challenge we look forward to." John adds, "Everyone at Inflight Service and our business partners are ready and eager to start working on this project to deliver an outstanding shop and a truly exciting shopping experience for Fjord Line's passengers."
For more information, please liaise with your regular contact person at Inflight Service.
CEO & President
Inflight Service Europe AB
|INFLIGHT TO INTRODUCE THE NORDIC PRE-ORDER IN BELGIUM TOGETHER WITH JETAIRFLY|
Stockholm, 27 June, 2013
Inflight Service Europe AB | Torshamnsgatan 20 | 164 40 KISTA | Sweden | Tel: +46 (0)10-479 05 00 | firstname.lastname@example.org
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